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Coverage Around the World
ImmigrantSecure® is your cost effective insurance plan when you have relatives visiting the US or for travel abroad. ImmigrantSecure® provides protection while immigrating or traveling to the US and internationally.
What is ImmigrantSecure®? Individuals from around the globe live and work in the US. While traditional domestic plans are available to permanent residents of the US, family, friends and others who visit these individuals often need insurance protection while they are in the US. ImmigrantSecure® is designed to protect these international visitors. The plan also provides an additional, economical option for US citizens traveling abroad. ImmigrantSecure® provides quality insurance at a price that does not break the bank. It provides both inpatient and outpatient hospital benefits and many other valuable emergency travel features, giving you protection you can rely on. Whether you are looking for coverage for one individual or a group of family members, ImmigrantSecure® may have the features you need. Each plan includes coverage for Medical Expenses, Emergency Medical Evacuation, and Common Carrier AD&D. In addition, the plan offers a choice of deductibles and coverage options assuring that the plan will meet almost any budget. About the Plan Administrator HCC Medical Insurance Services (HCCMIS), headquartered in Indianapolis, Indiana, is a full service organization offering a comprehensive portfolio of insurance products designed specifically to address the insurance needs of consumers worldwide. Our international claims specialists, medical professionals and service representatives are available 24 hours a day, 7 days a week to answer your questions and respond to your needs. You will find our service team to be prompt, compassionate, and highly professional. HCCMIS is a subsidiary of HCC Insurance Holdings, Inc. (NYSE: HCC), a leading international specialty insurance group headquartered in Houston, Texas. As of March 31, 2010, HCC had assets of $8.9 billion and shareholders' equity of $3.1 billion. HCC's major domestic and international insurance companies have a financial strength rating of "AA (Very Strong)" from Standard & Poor's Corporation. HCC's major domestic insurance companies have a financial strength rating of "AA (Very Strong)" from Fitch Ratings, "A1 (Good Security)" from Moody's Investors Service, Inc., and "A+ (Superior)" by A.M. Best Company, Inc. About the Insurer ImmigrantSecure® is insured by Syndicate 4141 at Lloyd's, London. Lloyd's is the largest and oldest insurance market in the world and is rated "A (Excellent)" by A.M. Best Company and "A+ (Strong)" by Standard & Poor's. Lloyd's provides financial strength and security that is unparalleled in the worldwide insurance market. Lloyd's is recognized as a market leader in the accident and health insurance arena and is well-known for its innovative products and services. Presently, Lloyd's provides accident and health insurance to millions of individuals in almost every country of the world. Privacy Policy HCCMIS respects individual privacy and values the confidence of its customers, employees, consumers, business associates, and others. Please contact us or visit www.hccmis.com to obtain a full version of our Privacy Policy.
Schedule of Benefits and Limits
All benefits, except Emergency Medical Evacuation; Repatriation of Remains; and Common Carrier Accidental Death and Dismemberment, are subject to Deductible and are per Certificate Period unless stated otherwise. Coinsurance does not apply.
Covered Expenses
Medical
Subject to the coverage outlined in the Schedule of Benefits and Limits, ImmigrantSecure® will provide benefits for the following:
Emergency Medical Evacuation If recommended by your attending Physician, who certifies that Evacuation is necessary to safeguard your life and that Medically Necessary treatment is not available locally, and if approved in advance and coordinated by HCCMIS, the plan will provide the following benefits: Emergency air and/or ground transportation to the nearest Hospital that is qualified to provide the Medically Necessary treatment. Repatriation of Remains In the event of a covered Injury or Illness resulting in your death, ImmigrantSecure® will provide the following benefit: Air and/or ground transportation of bodily remains or ashes to the area of your Principal Residence, and reasonable costs of preparation of your remains necessary for transportation. Common Carrier Accidental Death & Dismemberment In the event of your Accidental Death or Dismemberment while traveling on board a commercial common carrier (airplane or cruise ship), ImmigrantSecure® will provide the following benefit, subject to a maximum of $125,000 per family:
Exclusions
Pre-existing Conditions
This plan does not provide any coverage for Pre-existing Conditions. A Pre-existing Condition is any:
Home Country Coverage ImmigrantSecure® is designed to cover you during a single trip outside of your Home Country. Coverage will end upon return to your Home Country. Contact your agent or HCCMIS for other plan options providing Home Country coverage and/or allowing visits to your Home Country without terminating coverage. Other exclusions include:
This is a partial list of exclusions. Please see the Certificate of Insurance for detailed information about these and other plan benefits, provisions, exclusions and limitations.
Pre-certification
Hospitalizations, Surgeries, Emergency Evacuations, Repatriation of Remains, Computerized Tomography (CAT Scan) and Magnetic Resonance Imaging (MRI) must be Pre-certified. Simply call, or have your Physician call, HCCMIS with the information relative to your claim. You may also Pre-certify by submitting details through Client Zone. Be sure to have your ID number available. If you do not Pre-certify, medical expenses will be reduced by 50% and all other expenses will be forfeited.
Policy Administration
Enrollment Procedures
For quick and easy enrollment, click on the 'Instant Quotes & Purchase' link at the top of this page. Online applications are processed in real-time, and you will be able to print your fulfillment immediately. You may also obtain and complete an application form to be returned to us by e-mail, fax, or postal mail. Applications submitted by email, fax, or postal mail will be processed within two business days of receipt. Insubuy®, Inc. 4700 Dexter Dr. Suite 100 Plano, TX 75093 Toll Free: (866) INSU-BUY Fax: (972) 767-4470
Eligibility
To be eligible for ImmigrantSecure®, you must be traveling outside of your Home Country and be at least 14 days of age. US citizens must be traveling outside of the continental US, Alaska, Hawaii, Puerto Rico, and the US Virgin Islands in order to be eligible. For individuals coming to the US who are over age 65, coverage must be effective within 30 days of arrival.
Home Country - For US Citizens, Home Country is the United States of America, regardless of the location of the Member's Principal Residence. For non-US Citizens, Home Country is the country where the Member principally resides and receives regular mail. For non-US citizens listed as a Spouse or Child on an Application, Home Country will be the same as that of the Primary Applicant. Individuals ages 80 and above must select Plan A. Individuals ages 70 to 79 may select Plan A or Plan B. Individuals age 69 and under may select any plan. If an individual reaches age 70 while covered under the plan, the Deductible changes to $200 as of the date of the 70th birthday. Overall Policy Maximums and other benefit limits, as applicable, reduce in accordance with the Schedule of Benefits on the dates of the 70th and 80th birthdays if those dates occur while an individual is covered under the plan. Certificate Effective & Termination Dates Insurance hereunder is effective for a Member on the later of:
Insurance hereunder terminates for a Member on the earlier of:
*Times expressed above are based on US Eastern Time Extending / Renewing After your initial purchase, you may extend your coverage up to a maximum of 12 months from the initial effective date. You may renew your coverage for an additional year as long as you continue to meet the eligibility requirements. Renewal may be completed within the last 30 days of your first Certificate Period. For an ongoing condition, the Deductible must be re-satisfied as of the renewal date. After 2 years of continuous coverage or any break in coverage, a new plan must be purchased. A new Application is required and you must re-satisfy your Deductible, Pre-existing Condition provisions, and all other benefit limits. Extensions and renewals must be made online with payment by credit card. For additional information on extending or renewing your plan, please visit Current Clients. Cancellation To be eligible for a full refund, the request for cancellation must be received prior to the Effective Date. Cancellation requests received after the effective date will be subject to the following conditions:
24/7 Worldwide Travel and Medical Assistance
ImmigrantSecure® includes valuable travel and medical assistance services, which are available to you 24 hours a day, 7 days a week. Contact HCCMIS to access any of these services:
Pre-Trip Destination Information -- Up-to-date information regarding the required vaccinations, health risks, travel restrictions, and weather conditions specific to your destination country Medical Monitoring -- Consultations with attending medical professionals during your hospitalization and establishment of a single point-of-contact for family members to receive ongoing updates regarding your medical status Provider Referrals -- Contact information for Western-style medical facilities and medical and dental practices and pharmacies in your destination country where English is spoken Travel Document Replacement - Assistance with obtaining replacement passports, birth certificates, visas, airline documents, and other travel-related documents Lost Luggage Assistance - Tracking service to assist in locating luggage or other items lost in transit Travel Assistance Services also include:
For a complete list of available assistance services or for more information, please call (866) INSU-BUY. Travel and Medical Assistance Services are not insurance benefits. Any travel or medical assistance service provided is not a guarantee of any insurance benefit under ImmigrantSecure®.
Customer Service
Whether you have misplaced your ID card or benefit booklet, need assistance with a claim, or have a question about benefits, HCCMIS is ready to respond. Frequently, these and other issues can be addressed with a short visit to Client Zone. Client Zone is an online account management and resource tool that allows you to:
You may access Client Zone by logging in at Current Clients At times, there is simply no substitute for human intervention. HCCMIS's World Service Center is available 24 hours a day, 7 days a week to answer your questions and may be reached at no cost through our worldwide toll-free numbers. Immediate support is available in several languages and can be provided in many others with the assistance of a translator. If a translator is needed, the HCCMIS service representative will arrange one.
ImmigrantSecure® Rates
Rates include Surplus Lines taxes and fees when applicable HCC Medical Insurance Services, a Lloyd's Coverholder, is located at 251 N. Illinois St, Ste 600, Indianapolis, IN 46204.
08/2010
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